Shipping policy

Shipping Policy

We aim to get your order to you quickly and safely. Please review the details below for processing times, delivery windows, costs, and tracking information.

Days to Process Your Order

Stock check: Once we receive your order, we confirm the item is in stock.
Dispatch time: Orders are usually dispatched within 24 hours of receiving your order.
Collection & handover: After dispatch is arranged, we wait for the respective delivery company to collect your parcel and provide the tracking number.

Delivery Timeframe

Estimated delivery time is 3–7 business days from dispatch.

Delivery Companies We Use

We work with reputable couriers, including (but not limited to):

DX, DHL, DPD, BJS, PROOVIA COURIERS, EVRI, FEDEX, APX and many others.

Costs & Tracking Information

Shipping cost: Free shipping on all orders.
Tracking: A tracking number will be provided automatically by email once your item has been shipped.
Activation window: Tracking details typically become available within 24–48 hours after the item has been dispatched.

Delays & Support

If tracking is delayed or you have any concerns, please contact us at info@scoothub.uk.

Note: We do not accept used items, or items that are damaged or missing parts.

Last updated: 3 October 2025